The Hardraw walk-in shower

This entry-level shower solution comes in a clean, tasteful and simple design which can be tailored to suit a variety of users. The white trimmed Hardraw option comes with a frosted, shatter proof, imitation glass screen with full height safety pole and shower curtain.

  • Emergency Stairlift Repairs

    Our response times are the fastest around! Why settle for longer wait times and higher prices for the same quality repairs? We fix all makes and models, including Acorn, Stannah, Handicare, Minivator, Brooks, Thyssen, Platinum, Meditek, Freelift, Lift Able, and many others.

  • Convenient Payment Methods

    Choose from multiple payment options, including debit card payment over the phone, online through our booking system, or cash upon completion of our engineer's visit. For added convenience, our engineers are equipped with card readers.

  • Stairlift Maintenance

    Don't overlook any issues with your stairlift! Our company offers a variety of services to assist you. With stairlift engineers strategically located nationwide, we provide repairs, replacement parts, diagnostics, and servicing for your stairlift needs.

  • Hassle-Free Booking

    just give us a call to schedule a date and time for our visit. Our engineers will arrive, complete any necessary work, and if necessary, discuss any issues or required parts with you. Once all work is finished, our engineer will email or text you a comprehensive report and a receipt for any payments made.

  • Warranty

    We not only guarantee the repaired stairlift for the same fault but also ensure the quality of any spare parts we install, offering you complete peace of mind. Additionally, if we need to return with parts, there are no additional callout charges.

  • Competitive Pricing

    Unlike other companies, we don’t impose hourly rate fees. We pride ourselves on offering genuine 24-hour service. Our phone lines are staffed by qualified stairlift engineers with extensive industry experience, ready to provide advice and solutions directly over the phone, without any receptionists or salesmen.

MK Loyalty 20% Discount

Existing Customer Benefit: After your first year of cover, all Silver, Gold, and Platinum plan renewals qualify for our MK Loyalty 20% Discount, rewarding you for staying protected with us year after year.

Bronze Pack

Fixed Fee Repair: £195.00
(One-off payment. No hidden hourly rates.)

Includes:

  • All Repairs Covered No Matter How Big, Small Or Length Of Time At No Extra Costs.
  • No additional charges for return visits for parts ordered.
  • Schedule between 8 am and 8 pm, Monday to Friday, for a typically next-day, 1-hour arrival time slot.
  • No undisclosed fees or hourly rates, just one fixed fee. That's our promise!
  • Parts excluded. If needed, a quote will be provided upon booking.

Silver Pack

Protect your lift for just £24.58 / month (Billed as a single annual payment of £295.00)

Plan Includes:

  • 1-Year Warranty: Unlimited Return Visits & Servicing Included.
  • All Repairs & Servicing Covered No Matter How Big, Small Or Length Of Time At No Extra Costs.
  • No additional charges for return visits for parts ordered.
  • Schedule between 8 am and 8 pm, Monday to Friday, for a typically next-day, 1-hour arrival time slot.
  • No undisclosed fees or hourly rates, just one fixed fee. That's our promise!
  • Parts excluded. If needed, a quote will be provided upon booking.

Gold Pack

Priority 24/7 Cover for just £32.91 / month (Billed as a single annual payment of £395.00)

Plan Includes:

  • Unlimited 24Hrs Emergency Call Outs & Servicing Included.
  • Priority customers are assured of same-day repairs, available 24 hours a day, seven days a week.
  • 1-Year Warranty:* No additional charges for return visits or parts ordered.
  • Our phone lines are open 24/7, including on bank holidays.
  • No undisclosed fees or hourly rates, just one fixed fee. That's our promise!
  • Parts excluded. If needed, a quote will be provided upon booking.

Platinum Pack

Total Peace of Mind for just £41.25 / month (Billed as a single annual payment of £495.00)

Plan Includes:

  • All Parts Covered + Unlimited Emergency Call Outs.
  • Available only for stairlifts purchased from us or new stairlifts within the first year of ownership.
  • Priority customers are assured of same-day repairs, available 24 hours a day, seven days a week.
  • 1-Year Warranty:* No additional charges for return visits or parts ordered.
  • Our phone lines are open 24/7, including on bank holidays.
  • No undisclosed fees or hourly rates, just one fixed fee. That's our promise!
  • Parts are included in this plan.

*stairlift must have been installed Correctly by qualified stairlift company with a valid in date yearly service completed by MK Stairlifts, has not been tampered, misused or written off. 

FAQs Stairlift Repairs

1. Which stairlift brands and models do you repair?

We repair all makes, models, and ages of stairlifts. As an approved dealer for major brands, we have direct access to original parts for Stannah, Acorn, Handicare, Brooks, Platinum, Thyssen, and many others. Our engineers are fully qualified to diagnose and fix issues on any machine, even if we didn't install it ourselves.

2. How does your "Fixed Price" repair policy work?

We do not charge hourly rates or hidden fees. Instead, we offer transparent, fixed-price repair packs. For example, our Bronze Pack (£195.00) covers the entire repair regardless of how long it takes and includes a 1-year warranty on the work. This ensures you know exactly what the cost will be upfront without the worry of a ticking clock.

3. How quickly can you respond to a broken-down stairlift?

We offer some of the fastest response times in the UK, often arriving within just a few hours. For critical issues where a stairlift has completely shut down, we provide same-day assistance. If you choose our Gold or Platinum packs, you are prioritized as an emergency customer with 24/7 access to repairs, including bank holidays.

4. Do your repairs come with a warranty?

Yes. We provide a 1-year warranty on all repairs for the same fault, giving you complete peace of mind. We also guarantee the quality of any spare parts we install. Furthermore, if our engineer needs to leave to source a part and return later, you will not be charged any additional call-out fees.